The Wall Street Journal: TaskRabbit users warned to change passwords after ‘cybersecurity incident’

The Wall Street Journal: TaskRabbit users warned to change passwords after ‘cybersecurity incident’

TaskRabbit, an online marketplace for freelance labor that is part of Swedish furniture chain IKEA, disclosed it has been hit by cybercriminals.


On Monday, the San Francisco company took down its website and app and urged customers to change their passwords, saying it was investigating a “cybersecurity incident.” The company said it was working with a cybersecurity firm but didn’t specify what happened, how many people may have been affected or how it learned of the security breach.


The company said it had notified clients and “taskers,” those who offer their services and have been vetted by the company, and said it would reschedule any uncompleted tasks and compensate workers for the tasks that couldn’t be completed Monday because of the disruption.


A company representative didn’t respond to a request for additional information Monday afternoon. An IKEA representative couldn’t immediately be reached for comment.


An expanded version of this report appears on WSJ.com.

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